Return Policy

Returns
If an item doesn't work out for you, we are happy to offer a return for refund within 14 days. Refunds will be process back to the original form of payment used and may take up to 3-5 business days to be returned to the original form of payment.

To be eligible for a return, your item must be in unworn/unwashed/unused and in the same condition that you received it. It must also be in the original packaging.

Returns are accepted at:

Attn: Returns

PO Box 71543

Phoenix, AZ 85050.

 

Please be sure to include the original invoice with your order number. Hills32 is not responsible for return shipping costs. Refunds will be processed within 3 business days of receipt of return.

All orders with free shipping are subject to a restocking fee of up to 15%.

 


Shipping
All orders ship within 3 business days via USPS.

Please contact us at hello@hills32.com for expedited shipping options.

 


Final Sale Items
All Final Sale Items are ineligible for return or exchange. Final Sale Items damaged in transit or that contain a manufacturers defect must be brought to our attention within 3 days of receipt by emailing hello@hills32.com.

Final Sale Items returned to us without authorization will not receive a refund and may be donated to a local shelter of our choice.

We will inspect all returned Final Sale Items for signs of wear, wash, abuse, or deliberate damage and will deny a refund/exchange at our sole discretion based on the condition of the items.