If an item doesn't work out for you, we are happy to offer a return for refund within 14 days. Refunds will be process back to the original form of payment used and may take up to 3-5 business days to be returned to the original form of payment.
To be eligible for a return, your item must be in unworn/unwashed/unused and in the same condition that you received it. It must also be in the original packaging.
Returns are accepted at:
PO Box 71543
Phoenix, AZ 85050.
Please be sure to include the original invoice with your order number. Hills32 is not responsible for return shipping costs. Refunds will be processed within 3 business days of receipt of return.
All orders with free shipping are subject to a restocking fee of up to 15%.
All orders ship within 3 business days via USPS.
Please contact us at firstname.lastname@example.org for expedited shipping options.
Final Sale Items
All Final Sale Items are ineligible for return or exchange. Final Sale Items damaged in transit or that contain a manufacturers defect must be brought to our attention within 3 days of receipt by emailing email@example.com.
Final Sale Items returned to us without authorization will not receive a refund and may be donated to a local shelter of our choice.
We will inspect all returned Final Sale Items for signs of wear, wash, abuse, or deliberate damage and will deny a refund/exchange at our sole discretion based on the condition of the items.